What is Mobile HealthCare EHR and how does it differ from other health record software?
More Accessible
Since Mobile HealthCare EHR is an iPad/iPhone and Mac app with a cloud, your data is always with you AND always backed up to a secure cloud location. Therefore, it works even without an internet connection. Not being able to access your existing patient records or create new patients when visiting a home or hospital can be real problematic. If you are at a home or hospital where there is no internet access, or you are at your office and there is a brown out or internet outage, Mobile HealthCare EHR works just the same.

Faster
One more major benefit of Mobile HealthCare EHR is that since it is an app there are no delays when switching between tabs in the app. You can quickly tap through the application with almost immediate response time.


Is there a way to upload labs or other documents and attach them to a patient's chart?
This can easily be done via the Mac app. If on an iPad, you can email any PDF document to yourself. Then open that email on the iPad and then tap or tap & hold to open the PDF attachment in Mobile HealthCare EHR. You can then attach that PDF to any patient by navigating to the Documents tab under the patient and pressing the "add document" button.


Is there a scheduling calendar?
Mobile Healthcare has a built-in Calendar feature that lets you schedule patient appointments and have email and SMS appointment reminders sent at configurable intervals.


Is Mobile HealthCare EHR HIPAA compliant?
YES
Security is one of the primary reasons we built Mobile HealthCare EHR. The primary reason for building Mobile HealthCare EHR was to offer electronic charting software to care providers that did not NEED an internet connection at all times to work. However, the second reason is because we knew that web-based EHRs are not very secure with regards to being able to secure social security numbers and personal health information. In fact, no other web-based services such as online banking, credit cards or loan services even show more than 4 digits of your account number and they certainly will not show your SSN on a webpage. However low-end or free EHR/EMRs are doing this and it is not safe. Thousands of Bank, Credit Card and PayPal logins are hacked into every day even though these websites use the absolute best in government security standards available.

HIPAA is a bare bones security standard
If any software you use is only HIPAA compliant, it's nothing to feel really safe about. It primarily just requires that all private information be encrypted when transferred or stored and that logins are secured by username and password.

Mobile HealthCare EHR exceeds HIPAA standards
Mobile HealthCare EHR encrypts all of your sensitive data. When data is transferred between your iPad, iPhone or Mac and the Mobile HealthCare EHR Cloud, 128-bit encryption SSL technology is used to encrypt your data. The primary way in which we exceed HIPAA requirements is simply by the technology we use. We do not offer any sort of web-based access that are vulnerable to hackers and our software does not run on insecure devices such as laptops or desktop computers which are full of malware, spyware and viruses that capture your keystrokes, data files, cookies and take screenshots and send them to hackers. Read more about why web-based EHRs are not safe and why PCs are a liability to your practice.


What is your record retention policy for storing records long term?
Mobile Healthcare is unique from all other EHRs in that we provide unlimited view access to all your records even after you discontinue your account. We will not delete records from our system for 25 years from the date of the record creation. So, if you discontinue service you can still log in any time using the Mobile Healthcare EHR app to view any of your records. We also provide a very robust export feature so you can safely export an entire client chart with all documents, images and data to a password protected PDF.

With Mobile Healthcare EHR you own your records
It is our official policy that you own the data. That means you can request at anytime for us to delete all the data for your account from our system and we will. Also, as per our policy and HIPAA requirements we will not look at any of your data for any reason except to provide you with technical support when you request it.